"The application requires an earlier version of Java."

[techteam]

A user wrote:

On my Windows Vista laptop, I get the following error whenever I try to load my page that has the record applet.

"The application requires an earlier version of Java. Do you want to continue?"

This even occurs when I vist any of your pages. The error message is indicating that my version of Java is too new. Please tell me what I'm doing wrong.

Thanks for your help.

[techteam]

We answered:

The error message is a bit misleading. We think you actually need a newer version of Java. We found a discussion of this problem at the following link.

<http://www.google.com/support/forum/p/Chrome/thread?tid=0400d7ad538eee55&hl=en>

They suggest that you uninstall the OEM version of Java and THEN install the newer version.

You can upgrade here:

http://www.java.com/

Thank you,
Techteam