JavaSonics Technical Support

User Technical Support

ListenUp Software Problem or General Audio Problem?

If ListenUp looked like it was working but you could not record audio or hear audio go to the Audio Troubleshooting Key

If you get a JavaSonics or Listenup error message, or the program does not run correctly, go to the ListenUp Diagnostic Wizard

ListenUp Error Message Definitions Key

Refer to the Error Messages Definitions Key for assistance with ListenUp error messages.

• Error Message Definitions

Solutions to Common Problems

• Audio recorded on Macintosh might play back at wrong pitch.
• ListenUp slow to load first time

Miscelaneous Support Tools

• Applet that will show the audio devices available when using JavaSound
• Applet that will record and playback audio at various rates using only JavaSound.
• Compatibility Matrix of Microphones, Browsers and Operating Systems